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12.1m Car Finance Agreements Can Seek Compensation Now

Bought a car on finance?
You could be owed a refund!

No Paperwork, No Lender, or Reg Plate Needed!

Use our tool to identify car finance agreements going back to 2007. You may be eligible for compensation for mis-sold car finance.

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  • Check if your car finance could qualify for compensation
  • Our team manages the claim from start to finish
  • Experienced Claims Management Company, authorised and regulated by the Financial Conduct Authority
  • £65m recovered for clients in PPI

You do not need to use a claims management company to make your complaint, you can make a complaint yourself to the lender or you can refer it to the Financial Ombudsman for free or by using the FCA industry wide redress scheme that is being introduced on 30 June 2026.

How much could you be owed?

How many cars have you had on finance since 2007?

Estimated claim value

£1,658

Based on the FCA average of £829* per agreement.

This estimate is illustrative only and does not guarantee compensation. Any redress will depend on your individual circumstances and lender assessment.

Application 100% Online

Check your claim in 3 easy steps

01

Find Your Agreements

We can find your agreements and manage your claim in a few easy steps.

02

Check Your Eligibility

Our dedicated claims team will carefully prepare and submit your finance claim, managing everything from start to finish.

03

Receive An Outcome

If your claim is successful, compensation may be payable. The FCA has published an estimated average redress figure of £829 per eligible agreement, although compensation is not guaranteed and may be higher, lower or nil depending on individual circumstances.

Is Your Lender on the List?

We'll find agreements across multiple lenders to ensure you get the maximum compensation possible.

0-9 lenders

5 lenders listed

  • 1st Stop Car Finance
  • 1st Stop Finance
  • 247 Money
  • 247 Money Group
  • 2nd City Mortgages

Why Choose Us?

Trusted by thousands for efficient, stress-free claims management

We find your agreements

Our system is linked with multi bureau credit reference checker giving us the best chance of identifying all of your car finance agreements.

£65m recovered for clients in PPI

Thousands trust our efficient, hands-off service for finance claims.

Manchester-based, experienced team

Our specialists manage your claim from start to finish.

Quick, easy claim process

Submit your details in minutes - no paperwork needed.

Clear updates at every step

Receive regular progress reports and transparent communication.

Personal support for every client

Our team is here to answer questions and guide you.

What the FCA Investigation Found

Understanding undisclosed commission in car finance agreements

FCA Findings

Between April 6, 2007, and November 1, 2024, many car dealerships arranged finance on behalf of customers. In these arrangements, dealers often received commission payments from finance providers.

What the FCA found in some cases

  • Commission amounts were not disclosed to customers
  • Higher interest rates may have been applied to increase commission payments
  • Customers were not given information that could have affected their decision

FCA Estimate

Approximately 12.1m agreements may be affected

How It Happened

Finance Agreement Signed

You took out car finance through a dealership

Commission Arrangement

The dealer received commission from the finance provider

Not Disclosed

This commission may not have been made clear to you

FCA Investigation

The FCA found widespread issues with these arrangements

Your Right to Claim

You may be entitled to compensation

If your agreement included these arrangements, you may be eligible for compensation.

FCA updates

Motor Finance Claims – Key FCA Timeline

  1. Scheme start dates

    The FCA says the scheme is expected to start from 30 June 2026 for agreements from 1 April 2014 onwards, and 31 August 2026 for agreements before 1 April 2014.

    Read more
  2. FCA publishes further update

    The FCA said firms should also prepare for the possibility that there may be no scheme if the legal challenge succeeds, while the FCA considers contingency planning.

    Read more
  3. Legal challenge announced

    The FCA confirmed the scheme had been legally challenged, which may delay compensation. The FCA said it will defend the scheme.

    Read more
  4. FCA confirms redress scheme

    The FCA confirmed it is going ahead with a motor finance redress scheme to compensate customers who were treated unfairly.

    Read more
  5. Complaint handling deadline updated

    The FCA confirmed the complaint handling extension would end on 31 May 2026 for relevant motor finance commission complaints. Leasing complaints were excluded and firms had to start responding to those from 5 December 2025.

    Read more
  6. FCA opens consultation

    The FCA began consulting on a proposed motor finance consumer redress scheme covering customers treated unfairly between 2007 and 2024.

    Read more
  7. FCA confirms it will consult on a scheme

    The FCA announced it would consult on an industry-wide compensation scheme for motor finance customers who may have been treated unfairly.

    Read more
  8. Supreme Court judgment

    The Supreme Court clarified important legal issues relating to motor finance commission. The FCA confirmed it would review the judgment and decide whether to consult on a redress scheme.

    Read more
  9. Wider commission complaints included

    Following the Court of Appeal decision, the FCA introduced rules covering wider motor finance commission complaints, including non-DCA commission arrangements.

    Read more
  10. Complaint pause extended

    The FCA extended the pause for DCA motor finance complaints until 4 December 2025, to allow time for further review and a more consistent approach.

    Read more
  11. FCA launches review

    The FCA announced a review into historic motor finance discretionary commission arrangements and paused the normal 8-week complaint response deadline for relevant complaints.

    Read more

Frequently Asked Questions

If you financed a vehicle in the UK between April 6, 2007, and November 1, 2024, and suspect mis sold motor finance, you may qualify. This includes hire purchase and PCP agreements.